Frequently asked questions

What size blocks do you manage?

Generally we specialise in small to medium residential blocks. This allows us to provide a more personal, responsive service and ensure each building receives appropriate attention.

Who will manage our block?

Each block is assigned a named block manager who will be your main point of contact.

Do you manage RTM and Residents’ Management Companies?

Yes. We regularly work with RTM companies, RMCs, and freeholders, providing clear guidance and practical support to directors.

How are service charges handled?

We prepare annual budgets, collect service charges, manage arrears where required, and produce clear annual accounts. Transparency and compliance are central to our approach.

Do you handle ground rent collection?

Yes. We manage ground rent billing and collection in line with current legislation and maintain accurate records.

How do you deal with repairs and emergencies?

We coordinate day-to-day repairs, planned maintenance, and emergency works using trusted contractors. Emergency arrangements are always in place.

Can leaseholders contact you directly?

Yes. Leaseholders can contact us regarding management issues, repairs, and general enquiries. We aim to respond promptly and clearly.

Are you insured?

Yes. We hold appropriate professional indemnity and public liability insurance.

How do we get a quote?

Simply contact us for a free, no-obligation management proposal tailored to your building.